Last Updated: May 10, 2023 (clean reformat & clarifications added September 16, 2025)
These Terms of Use (the “Terms”) constitute a legally binding agreement between you (an individual or entity, “you”) and IspecX, LLC (“IspecX,” “Company,” “we,” “us,” or “our”) governing your access to and use of www.ispecx.com and any related sites, mobile apps, or services (collectively, the “Site”).
By accessing the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Site.
Supplemental terms for certain features may apply and are incorporated by reference. We may update these Terms at any time in our sole discretion. We indicate changes by updating the “Last Updated” date above. Your continued use of the Site constitutes acceptance of the revised Terms.
The Site is not intended for distribution or use in any jurisdiction where such distribution or use would be contrary to law or would subject us to registration. You access the Site at your own initiative and are responsible for compliance with local laws.
Unless otherwise indicated, the Site and all content thereon—including text, software, source code, databases, functionality, designs, audio, video, photographs, graphics, and trademarks (collectively, the “Content” and “Marks”)—are owned by or licensed to IspecX and are protected by U.S. and international laws. The Content is provided “as is” for your personal, non‑commercial use only.
Except as expressly permitted in these Terms, you may not copy, reproduce, modify, sell, license, publish, publicly display, distribute, or otherwise exploit the Site, Content, or Marks without our prior written permission. Subject to your compliance with these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Site and to download/print a copy of the Content to which you have lawful access for your personal, non‑commercial use.
We reserve all rights not expressly granted.
By using the Site, you represent and warrant that: (a) all account information you submit is true, accurate, current, and complete and you will maintain and promptly update it; (b) you have the legal capacity to agree to these Terms; (c) you are not a minor in your jurisdiction; (d) you will not access the Site using automated or non‑human means; (e) you will use the Site only for lawful purposes; and (f) your use will not violate any law or regulation. If any information is untrue or incomplete, we may suspend or terminate your account and refuse current/future use of the Site.
You may be required to register for an account (including via Google or Microsoft SSO). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use. You may not use another user’s account without permission. We are not liable for losses arising from your failure to safeguard your account.
Accepted Payments: Visa and Mastercard (additional methods may be offered from time to time).
Subscription Period & Auto‑Renewal. You will be billed in advance for your chosen subscription period (e.g., monthly, quarterly, annually, biennially). Your plan automatically renews at the then‑current rate unless canceled prior to renewal. By purchasing a subscription, you authorize us to charge your payment method on a recurring basis until you cancel.
Price Changes. We may change prices at any time. Taxes may apply. All amounts are in U.S. dollars unless stated otherwise. We may correct any errors even after requesting or receiving payment.
Upgrades/Downgrades. Upgrades are charged immediately (with a pro‑rated credit for the remainder of your current term). Downgrades take effect at the next renewal.
Refunds. All purchases are non‑refundable. No credits or refunds are issued for partial or unused periods. The subscription term ends at expiration and cannot be canceled early.
Cancellation. You can cancel at any time from your account settings or by contacting support at support@ispecx.com or (425) 410‑6795. Cancellation takes effect at the end of the current paid term. You are responsible for ensuring your payment method is not charged after cancellation. If charges remain for more than 30 days after cancellation, refunds will not be issued.
Taxes & Withholding. Fees are exclusive of taxes (sales, VAT, GST, etc.). If withholding is required by law, you must gross‑up payments so we receive the full amount invoiced.
You may not: (a) use the Site for any unauthorized or unlawful purpose; (b) create accounts by automated means or under false pretenses; (c) attempt to access others’ accounts; (d) harass or threaten our personnel; (e) reverse‑engineer or decompile the Site; (f) copy or adapt the Site’s software; (g) upload malware or disruptive code; (h) use passive collection mechanisms without consent; (i) disparage or harm us or the Site; (j) use the Site to compete with us; or (k) remove proprietary notices.
If you submit content (e.g., text, images, video, suggestions, reviews) (collectively, “Contributions”), you represent you own or have rights to such Contributions; they are accurate and lawful; and they do not violate others’ rights or these Terms. You grant us a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty‑free license to host, use, reproduce, modify, display, distribute, create derivative works from, and otherwise exploit the Contributions in any media. You waive any moral rights in your Contributions to the extent permitted by law. We may edit, remove, or re‑categorize Contributions at our discretion. Reviews must reflect genuine, first‑hand experiences and comply with applicable laws.
Subject to these Terms, we grant you a limited, revocable, non‑transferable license to install and use our mobile application(s) on devices you own/control solely for their intended purposes. You may not reverse‑engineer, modify, or use the app to compete with us. Apple/Google terms apply where obtained from their stores. App distributors are third‑party beneficiaries of this section.
RoomPlan (Apple) & TrueDepth. If enabled, scanning data is processed on‑device solely to generate 2D/3D floor plans and is not stored or used for identification.
Android MANAGE_EXTERNAL_STORAGE (Android 10+). If requested, this permission is used only to export app‑generated CSV files to common directories (e.g., Downloads) and to allow you to access/manage those exported files. We do not access your personal media or scan unrelated data.
You may link accounts you hold with third parties. By doing so, you authorize us to access and store content from such accounts consistent with your settings and these Terms. Availability of third‑party services may change and is beyond our control. Your relationships with third‑party providers are governed solely by their terms.
Any ideas, feedback, or suggestions you provide are non‑confidential and become our sole property, and we may use them without restriction or compensation.
The Site may link to third‑party sites and content, which we do not control and for which we are not responsible. You access third‑party sites at your own risk and should review their policies. We do not endorse third‑party products/services and are not liable for transactions with third parties.
Google Maps/Places. By using Google Maps features, you agree to Google’s Maps Terms, Legal Notices, AUP, and Privacy Policy.
We may monitor the Site, remove content, limit access, or take legal action for violations. We may remove files that are excessive in size or burdensome to our systems.
Your use of the Site is also governed by our Privacy Policy (see Section 24 below), which is incorporated by reference. The Site is hosted in the United States. By using the Site, you consent to the transfer and processing of your data in the U.S.
If you believe content infringes your copyright, send a written notice to our designated agent with: (a) a physical/electronic signature; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement of good‑faith belief; and (f) a statement under penalty of perjury of the accuracy of the notice and that you are authorized to act.
Designated Agent:
DMCA Agent – IspecX, LLC
1645 140th Ave NE, Ste A4 #1286, Bellevue, WA 98005, USA
Email: support@ispecx.com
Phone: (425) 410‑6795
Misrepresentations may expose you to liability under 17 U.S.C. §512(f).
We may modify, suspend, or discontinue the Site (or any part of it) at any time without notice. We are not liable for any unavailability, interruptions, or loss arising therefrom.
THE SITE AND ALL CONTENT/FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS; THESE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless IspecX and our affiliates and personnel from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Site; (b) your Contributions; (c) your breach of these Terms; or (d) your violation of third‑party rights.
You consent to receive communications electronically and agree that electronic signatures, agreements, notices, and records satisfy legal requirements for written communications.
SMS/Text Messaging. With your consent, we may send you SMS messages (e.g., service updates, scheduling, responses, promotions). Message frequency varies. Message/data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.
We may maintain and process data you transmit for Site operation. You are responsible for backing up your data. We are not liable for loss or corruption of data.
These Terms are governed by the laws of the State of Washington, without regard to conflict‑of‑law rules. Subject to Section 22 (Arbitration), the exclusive venue for disputes will be the state and federal courts located in King County, Washington; you consent to personal jurisdiction and waive objections to venue.
Binding Arbitration. If a dispute cannot be resolved informally, it will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, the Consumer Arbitration Rules. Arbitration may be conducted in person, by phone, via documents, or online, at a location in King County, Washington, unless otherwise required by law. The arbitrator shall issue a written award and must apply applicable law. A party may seek to confirm, modify, or vacate the award in a court of competent jurisdiction.
Time to Bring Claims. Any claim related to the Site must be filed within one (1) year after it accrues.
Class Action Waiver. Arbitration is on an individual basis. No class arbitrations, class actions, or representative proceedings are permitted.
Exceptions. This Section does not apply to: (a) claims to enforce, protect, or determine the validity of intellectual property rights; (b) claims alleging theft, privacy violations, or unauthorized use; or (c) claims seeking injunctive relief.
These Terms constitute the entire agreement between you and us regarding the Site. Our failure to enforce any right is not a waiver. If any provision is unlawful or unenforceable, it is severed and the remainder remains in effect. We may assign our rights/obligations. No agency, partnership, or employment relationship is created. These Terms will not be construed against the drafter.
IspecX, LLC
1645 140th Ave NE, Ste A4 #1286, Bellevue, WA 98005, USA
Phone: (425) 410‑6795
Email: support@ispecx.com
Last Updated: May 10, 2023 (clean reformat & clarifications added September 26, 2025)
This Privacy Policy explains how IspecX, LLC ("IspecX,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you use our Site and Services. Capitalized terms not defined here have the meanings given in the Terms of Use.
By accessing or using the Site or Services, you agree to this Privacy Policy. If you do not agree, do not use the Site.
Personal Data. Identifiers and contact data (e.g., name, email, phone, addresses), account credentials, payment information (processed by our payment processors), approximate location, and information you provide to support requests, surveys, and forms.
Automatically Collected Information. IP address, device IDs, browser type, operating system, pages viewed, timestamps, referring URLs, and similar data.
Cookies & Similar Technologies. We use cookies, pixels/web beacons, and social widgets to operate the Site, remember preferences, analyze usage, and personalize content/ads. You can control cookies via your browser; disabling may affect functionality.
Analytics. We use analytics services (e.g., Google Analytics). Learn more at www.google.com/policies/privacy/partners/ and opt out via tools.google.com/dlpage/gaoptout.
Mobile Permissions. If you install our apps, we may request access to your camera, microphone, storage, network, and similar functions required for core features (e.g., scanning, media capture, CSV export). You may disable permissions in your device settings; doing so may limit functionality.
We use information to:
Provide, maintain, and improve the Site and Services;
Create and manage accounts; process billing/collections;
Personalize content and communications;
Communicate about updates, renewals, security alerts, and administrative messages;
Develop new features and offerings;
Detect, prevent, and address fraud, abuse, or security issues;
Comply with legal obligations; and
For other purposes with your consent.
We may share information with:
Service Providers performing services on our behalf (e.g., hosting, payment processing, customer support, analytics, SEO/citation partners) under obligations of confidentiality and security;
Business Transfers in the event of a merger, acquisition, or asset sale;
Legal/Compliance purposes (e.g., to comply with law or protect rights, safety, and property);
Affiliates under common ownership/control;
With Your Consent or at your direction; and
Aggregated/De‑identified data that does not identify you.
We take reasonable steps to require third parties to protect your information, but we cannot guarantee their performance.
Account Controls. You can access and update certain account information from your profile settings.
Marketing Communications. You may opt out of marketing emails via the unsubscribe link or by contacting us. We may still send transactional emails.
SMS. Opt out by replying STOP; reply HELP for help. Message/data rates may apply.
Cookies/Tracking. Manage via browser/device settings.
Location. You may disable location sharing, but it may affect certain features.
Account Deactivation. Contact support to request deactivation. We may retain information as required by law or for legitimate purposes (e.g., billing, security, dispute resolution).
California (CCPA/CPRA). If you are a California resident, you may have rights to: (a) know/access categories and specific pieces of personal information; (b) delete personal information; (c) correct inaccuracies; (d) opt out of sale/share of personal information; and (e) limit use/disclosure of sensitive personal information. We do not knowingly sell personal information. To exercise rights, contact support@ispecx.com and include “California Privacy Request” in the subject. We will verify requests as required by law. You will not be discriminated against for exercising rights.
EU/EEA/UK (GDPR). Legal bases include performance of contract, legitimate interests, consent, and legal obligations. Subject to conditions, you may request access, correction, deletion, restriction, objection, or portability, and may withdraw consent at any time. Contact support@ispecx.com with “GDPR Request.” If unresolved, you may lodge a complaint with your supervisory authority.
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn we have collected such information, we will delete it.
Your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. By using the Services, you consent to such transfers.
We may update this Policy from time to time. The updated date will appear at the top, and the revised Policy is effective when posted. Your continued use constitutes acceptance.
IspecX, LLC
1645 140th Ave NE, Ste A4 #1286, Bellevue, WA 98005, USA
Phone: (425) 410‑6795
Email: support@ispecx.com
Subject line for privacy requests: “Privacy Concerns”